Filteroutlets.com wants your online experience to be enjoyable, simple and quick. We have created a "no hassle" guaranteed shipping and customer service policy. Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment. We do NOT charge your credit or debit card if your order can not be shipped, however we do attempt to get an authorization on your card for the amount of your order at the time your order is placed. This authorization is not a charge but still may utilize a portion of your credit limit or available funds making those funds or portion of your credit limit unavailable for other use. In the unlikely event that your order is delayed or canceled the authorization will expire and your credit limit or available funds will again become available for use. The amount of time it takes for an authorization to expire is dependent on the policies of the bank that issued your card and ranges from 1 to 7 business days. Please note, credit card processing can take up to 2 - 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.

If ground orders are placed before 3PM EST, that order will be shipped within 1 - 2 business days, granted if that item is in stock. All Express Orders must be submitted to us prior to 12PM EST to be shipped out that same day.

(Ground) shipped via USPS, UPS or Fedex

5 - 7 business days anywhere within the Continental USA

(2nd Day Air) shipped via USPS, UPS or Fedex

2 business days guaranteed anywhere in the Continental USA (NO P.O. Boxes)

(Overnight) shipped via USPS, UPS or Fedex

1 business day guaranteed anywhere in the Continental USA (NO P.O. Boxes)

* NOTE:

• We do not offer Saturday/Sunday Delivery
• All Ground/Standard shipments can take up to 1 to 3 business days to process but all Expedited orders will ship within 24 hours.